Privacy Policy

01 Overview

Finest1 Construction is committed to protecting the personal information of our clients, website visitors, job applicants, and business partners. This Privacy Policy applies to all information collected through our website, contact forms, phone inquiries, email correspondence, and in connection with our construction services.

We collect only the minimum personal data necessary to provide our services, respond to your inquiries, and improve our website experience. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

02 Information We Collect

We may collect the following categories of personal information:

Category	Examples	Source
Identity Data	Full name, company name	Contact forms, phone calls
Contact Data	Email address, phone number, mailing address	Contact forms, project inquiries
Project Data	Project type, location, budget range, timeline	Quote requests, consultations
Payment Data	Transaction amount, payment method type	Online payment portal (processed by third parties)
Technical Data	IP address, browser type, pages visited, time on site	Automatically via cookies and analytics
Employment Data	Resume, work history, references	Job applications submitted via website or email

We do not knowingly collect sensitive personal information such as Social Security numbers, government IDs, or financial account numbers through our website.

03 How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries, quote requests, and contact form submissions
To provide, manage, and deliver our construction services
To process payments and maintain financial records as required by law
To send project updates, service notifications, and administrative communications
To evaluate job applications and contact candidates during hiring
To analyze website usage and improve our online user experience
To comply with legal obligations and enforce our Terms of Service
To detect, prevent, and address fraud or security incidents

We will not use your personal information for purposes other than those listed above without your explicit consent, unless required to do so by law.

04 Sharing of Information

Finest1 Construction does not sell or rent your personal information. We may share your data only in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, sending emails, or delivering services (e.g., payment processors, email platforms, analytics tools). These parties are contractually obligated to keep your data confidential.
Legal Requirements: When required by law, court order, or government authority, or to protect the rights, property, or safety of our company, employees, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your data is transferred.
With Your Consent: For any other purpose with your explicit prior consent.

05 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device.

Essential Cookies: Required for the website to function correctly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our site (e.g., pages visited, time spent). We may use tools such as Google Analytics.
Preference Cookies: Remember your settings and preferences to improve your experience on return visits.

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of some parts of our website. By continuing to use our site, you consent to our use of cookies as described in this policy.

06 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Contact form submissions: retained for up to 2 years unless a project relationship is established
Active client project data: retained for the duration of the project plus 7 years for legal and warranty purposes
Payment records: retained for a minimum of 7 years as required by U.S. tax law
Job applications (not hired): retained for up to 1 year, then securely deleted
Website analytics data: retained in aggregated, anonymized form indefinitely

Upon expiration of the applicable retention period, data is securely deleted or anonymized.

07 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for all data transmitted through our website
Restricted access to personal data on a need-to-know basis
Regular security assessments of our systems and infrastructure
Secure storage of all collected data on protected servers
Employee training on data privacy and security best practices

Important: While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. If you believe your information has been compromised, please contact us immediately at rubenportillo@finest1construction.com con.

08 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Request correction of inaccurate or incomplete data
Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
Right to Portability: Request your data in a structured, machine-readable format
Right to Object: Object to the processing of your data for certain purposes
Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at rubenportillo@finest1construction.com con. We will respond to all requests within 30 days.

09 Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at rubenportillo@finest1construction.com con and we will promptly delete such information from our records.

10 Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services that are not owned or controlled by Finest1 Construction. This Privacy Policy applies only to our website and services.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We strongly advise you to review the privacy policy of every site you visit. We are not responsible for the privacy or security of information you provide to third-party sites.

11 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you in the past 12 months
Right to Delete: You may request deletion of your personal information, subject to certain exceptions
Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

To submit a California privacy request, contact us at rubenportillo@finest1construction.com con or call +1 (513) 341-0213. We will verify your identity before processing your request.

12 Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any modifications constitutes your acknowledgment and acceptance of the updated policy.

13 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us. We take all privacy inquiries seriously and will respond promptly.